Employer FAQ

How can I request a quote?

Does CHP contract with employers directly?

Does CHP provide customer service to members (employees) and employers?

When are invoices generated?

When do renewals occur?

How are enrollments and changes submitted?

When and how do employees receive ID cards?

How are replacement ID cards ordered?

Are benefits calculated on a calendar or benefit year basis?

Where are premiums mailed?

Can premiums be paid automatically?

Where can I find detailed benefit information?

Will CHP provide member handbooks and provider directories?

Who do I contact to find out if enrollment changes have been made?

When can an employer make enrollment changes, such as additions or terminations?

Will I be assigned a specific account manager?