Most health care providers have become accustomed to working in an environment where protected health information (PHI) is appropriately handled on a day-to-day basis. Knowing when to require patient signatures prior to releasing records...
Chronic diseases and conditions such as heart disease, stroke, cancer, type 2 diabetes, obesity, and arthritis are among the most common, costly, and preventable of all health problems. Much of the illness, suffering, and...
Please review the important highlights below related to the treatment, documentation, and processes regarding Kaiser Permanente Primary Care Physician (PCP) Referrals. Detailed information can by found in CHP’s Billing Manual, Section 4.1. Confine treatment...
Electronic interchange of information supports the healthcare industry’s evolution towards administrative simplification by improving the efficiency and effectiveness of the overall system with the added benefit of reduced environmental impact! If your office is...
Diagnosis and treatment of hypertension depends on accurate and reproducible measurement of auscultatory blood pressure. The lowering of target blood pressure in patients with diabetes and kidney disease has made this even more imperative....
Verification of the member’s benefit coverage before treatment is critical. While the member may provide this information, the provider is responsible to verify the accuracy of the member’s coverage directly with CHP for Self-Referred...
CHP covers medically necessary care under the provider’s contract and applicable fee schedules. If a provider recommends services – including services not performed by the provider such as labs or radiology – that are...
The CHP Group is committed to improving the care delivered to patients by our network providers. One approach to achieving this goal is accomplished by integrating Clinical Quality Improvement Initiatives (CQII) throughout our organization...
CHP’s annual patient satisfaction survey is an integral part of our quality management program. Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 3.0 survey tool, the overall patient satisfaction score for CHP...