Member FAQ

How do I get information about my plan or benefits? How do I verify my eligibility? How do I find out what benefits I have used to date?

I have found a CHP provider. How do I use my benefits?

My provider is not listed as a part of the CHP network. Can I continue to see him or her?

How do I nominate a provider to be in your network?

Do I need a referral to see my CHP provider?

What if I don’t want to continue seeing my current CHP provider?

How do I change my name and address?

What are the business hours for CHP’s Customer Service Department?

Can I or my dependents utilize CHP benefits out of the service area?