The CHP Group partners with brokers to create innovative benefit offerings for their clients. As your preferred alternative care partner, we collaborate with you and your clients to customize benefits that will maximize the value of their benefit dollar. Our complementary and alternative medicine (CAM) services programs give your clients access to a quality network of providers and an opportunity to partner with a company that has a strong reputation for quality in CAM utilization management.
Our approach and philosophy are dramatically different from other CAM network vendors. We actively support our providers with ongoing communications about best practices and individual performance, as well as regular workshops on billing and claims processes. As a result, our provider network has ranked 96% or above in annual patient satisfaction scores since 1994.*
What We Can Do for You
Through ASO funding arrangements, we can provide your clients with access to our premier panel of CAM providers, including fully credentialed professionals who are highly regarded in the fields of chiropractic, naturopathic medicine, acupuncture and massage therapy. In addition, we offer a comprehensive suite of administrative services to support your clients’ CAM benefit plans and ensure they are seamlessly incorporated with their other health benefits. You can rely on us for:
- fast, efficient and accurate claims administration and payment processing
- clear, timely reporting on finance and utilization management in the format that works best for your client
- strict adherence to all HIPAA privacy, security, and reporting requirements
- member satisfaction monitoring and reporting,
- excellent customer service for employees and staff
*As measured by the Consumer Assessment of Healthcare Providers and System (CAHPS) 4.0 survey tool, developed by the US Agency for Healthcare Research and Quality.